RISA 3d v 18 - New format 9

[JAE]

A whole new format/interface coming - looks a lot like Revit.
Here's one video sample. There are several others:

https://www.youtube.com/watch?v=zMFPAbHUwEM

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[JoshPlumSE]

I was forced out as a Risatech costumer by the subscription system.

I'm so sorry that they treated you (and every other customer like you) this way. I would like to point out that this was really RISA / Nemetschek and not the RISA Tech that I was associated with for so long.

Meanwhile, I will continue using the Risa products I have until my toggle key allows it. I already have some problems starting directly the Connection and Foundations programs;

I would be plenty happen to help you if your run into any problem. It may have to be on the evenings or weekends as I have other work during the week. While I'm not as "up to speed" on tech support issues as I was a couple of years ago, I did spend 16 years there and almost certainly know more about their hardware key licensing than anyone that currently works there.

That being said, please ask any questions like this in a new / future thread (or privately if you don't want to publicly share). The nice thing about having it in another very specific thread is that the answer will be easier for others to find if they experience similar issues.

 

[JoshPlumSE]

Legal disclaimer: I just want to be clear that I am not now (nor would I ever) assist anyone in "cracking" the RISA licensing.

Instead, I am merely offering my expertise in de-bugging common issues that might come up that cause the licensing to function improperly. It's so sad that I have to make that type of statement....

 

[jocargil]

I would be plenty happen to help you if your run into any problem

Thank you very much JoshPlum! I will take advantage of your offer. I will follow your suggestion and start another thread.

 

[AaronMcD]

As a 35 year old who hates software change like a 55 year old, I really don't think that new UI looks all that different.

http://www.hellodwell.design

 

[dold]

v18 is out!

 

[bootlegend]

v18 is out!

My current version 17.0.4 still says it's up to date. Are you on a subscription already? I am on a physical perpetual license but have the yearly maintenance which has always included the updates. I hope they are simply rolling it out in phases and not trying to steer us into the yearly subscription.

 

[JoshPlumSE]

If the "upgrade process" is the same as when I was there, it will take a couple of days to get to everyone.

What I remember is that sending out all the upgrade e-mails at once would get our e-mail address / domain flagged as a spammer. Therefore, we had to limit it to a certain number of e-mails per day or per hour.

User's were grouped, though I don't remember exactly how. Therefore, it is certainly possible that the subscription guys will get their e-mails first.

 

[dauwerda]

I did not get any notification yet (I have a cloud based subscription), but was able to go to the website and download and install it.

 

[dold]

Yea I havent gotten any email, and the in-program update says 17.0.4 is still the latest. But i've downloaded v18.0.0 from the website and it runs...for the most part Looks good though, some bugs as expected, and the director is not operable yet. In my opinion it is effectively in some sort of beta phase at this point.

 

[JoshPlumSE]

In my opinion it is effectively in some sort of beta phase at this point.

In which case, this may be something of a "soft release". Like a "soft opening" for a business. They don't fully advertise / promote it, but if you know about it then it's available. Gives them some time to work out any last minute kinks.

My guess is there will be a number of minor (i.e. bug fix) releases. Version 18.0.1 will likely follow in less than a month and take care of any glaring mistakes that they find to be embarrassing. Then another one 18.0.2 that incorporates things less obvious or catastrophic to the user. Maybe even an 18.0.3 that adds bigger things back in (like the director or interaction with other programs).

 

[bootlegend]

Where are you all finding it on the website? The only spot I see to download the demo software still has version 17.0.4. I could be overlooking it. All of the webpages and their organization appears to have been updated as well.

 

[dauwerda]

I had to sign in

https://secure.risa.com/index/downloads

 

[bootlegend]

I had to sign in

https://secure.risa.com/index/downloads

Thanks. I'll check it out.

 

[dold]

Josh, in regards to the soft release, I figured that was the case. Wasn't bashing, just observing. I love RISA so I'm excited either way. I've been waiting for this for months.

I like the detail report expanded calculations but I see they haven't gotten to the seismic detailing stuff quite yet, which would be nice.

There's still a bug from v17 in the column flange bracing force calc when SC/WB < 2.0 (341-10 E3.4c(1)(2)) Looks like it's off by a factor of 100. Should be 2% of the beam flange strength, but it calcs as 200% . I've got a ticket in. Otherwise I have no idea how to resist the 480kip brace force, aside from putting in a transverse frame hah.

 

[therrero]

We are dealing with it now. For some users, it just crashes upon opening. I am able to open the program, but when running an RSA analysis for an equipment tower built using 17.0.2, it falls into an infinite spiral of hell - perform dynamic solution, calculate RSA, clears results, perform dynamic solution, calculate RSA, clears results...

When selecting a floor elevation and trying to lock all other portions of the model - crash.

RISA is now working directly with our IT department to determine what is wrong. Our department has become a bunch of beta testers.

Application: RISA3D.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
at <Module>.Glib.ModelView.LockUnselected(Glib.ModelView*)

 

[JAE]

I thought that this was just supposed to be a user interface upgrade, with no changes to the solver/matrix.

 

[therrero]

The solver has been upgraded to use all cores during a solution, which is great in theory, but I am sure it makes the back-end much more complicated.

 

[JoshPlumSE]

I thought it was just supposed to be interface as well.... But, you never know these days. My insight into how things worked over there doesn't mean much now.

The turnover in engineering staff from a year or so before Nemetschek took over until now has been REALLY high. Something like 70%. Though that's higher than I would have thought. Perhaps, I'm not remembering everyone who worked in the office correctly. Or, my dates of people leaving / arriving aren't quite right.

Regardless of the exact number, there just aren't very many people left who were truly responsible for the quality product that RISA put out for so many years. Most of the engineers in my group left (except Debbie who is mostly marketing / management) and decent number of US developers left as well. I'm not counting the administrative staff because they're not truly responsible for the technical quality of the product.

That's just the US office though. I have no idea how much turnover there has been in the Ukraine group. That group might be largely intact for all I know.

 

[archstenton]

I was able to stop the crashing, by installing in a different directory(V17 still resides in C:\program files\risa) and also running in Administrator mode(Windows, nothing related to RISA)

Next problem is not liking the network printers we have, the program finds them, but says invalid name.

Also, initializes MUCH slower than 17, I'm on network license.

Lesson learned is never install anything that is a .0.0 version.

 

[dold]

Yea I've noticed the initialization and solution 'set up' is quite slow. The actual solutions of the combos is quick, but it takes a while for the solution to get started running. I'm just thankful that v17 didnt get overwritten in the install, otherwise I'd had to have reinstalled v17.