One thing to check would be the density of the air you are pumping as compared to what the manufacturer assumed. If it is colder than it will be more dense and draw more. Also other gases and impurity may effect the density. And worse yet fluid droplets can of course damage it.
Look at flow rate, dp, also suction pressure and discuss it with the manufacturer. You can also back out bhp by dividing output fluid power by assumed efficiency.
You can measure input power electrically, including voltage, current, and angle between them. ** There are some electrical problems that can cause you to have high current even if the fan is doing fine. The main problems to look for would include:
* Low voltage (causes high current)
* Unbalanced voltage (causes high current on some phases)
Less likely, you might find a problem with power factor (possibly due to overvoltage or motor problem), or with heavy harmonics that are contributing to your rms current, but not to you real power output. If you should have a high frequency supply then of course everything will run faster an draw more current than expected.
You will also develop an estimate of shaft power by input power times estimated efficiency. Yet another estimate of motor shaft out power can be formed by check the speed of the motor shaft speed by strobotach... motor output power roughly proportional to slip. Compare the three estimates of motor power. Differences may give you clues where to look. If all three estimates (from slip, from elect input*efficiency, from fluid output divided by efficiency) are the same, then look toward the load creating an actual mechanical overload. If input power*efficiency is high compared to others powers, then look toward problem in motor.
While you have the strobe, you can maybe look at speed of load to see if belts are changing speed as expected (also can be done by measuring sheave diameters).
An off-the-wall idea, is it possible you have the shaft rotating backwards... I'm not sure what indications expected in that scenario.
Work closely with the vendor if possible and don't take anything for granted.