SAFE Error

[Farhad_gh]

hi everyone;
I am using SAFE2016 for Designing a mat Foundation , when I click the RUN Button , an error Occur:

*Error updating analysis cases. Internal external modal case type error

What's the problem? how can i solve it?

 

[carl_usa_german]

Check mass

 

[Farhad_gh]

Mass is Ok!

 

[r13]

What is the support type? Check global stability.

 

[Er.Jamal_heavy-metal-rocker]

this is the new error i encountered recently....

dono how to solve....pls can anybody help