Disappearing image

[guimba]

I am having a problem with our company logo staying visible in the title block. Out of nowhere it started not appearing so I tried reinserting it, both as a copy and paste from Paint as well as an Insert Picture. Once I save the drawing and come back in I get the Sketch Picture placeholder rectangle but no image. This happen to anyone else??? Thanks! I'm using SW2008 SP5.0

 

[Theophilus]

Hmmm. What sort of file is this (JPEG, other image file)? Where is it in relation to your drawing template (network drive, same folder, pasted in and lost, wherever)? Sounds like SolidWorks is losing the original image file location, so moving it more local to the drawing template could solve this issue (?).



Jeff Mowry

http://www.industrialdesignhaus.com

A people governed by fear cannot value freedom.

 

[4zengineering]

I am having the same problem with our company logo, which for now is a .GIF image.

It's pretty annoying because my boss comes and looks over my shoulder and wonders why I'm "fiddling with the title block instead of making that drawing". Argh.

I'd much rather be making that drawing.

 

[guimba]

4z, join the club. Theophilus, we meet again. I checked out your website; very impressive, keep up the good work. The file is a gif and is in a separate folder within a thumb drive that I carry around. All my parts, assemblies, and drawings are on it as well, but they only take up about 400MB of the 2GB's. I have also tried editing the file in Paint, selecting it, copying it, and pasting it into the drawing and the same happens. I once solved the problem through the subscription support but that's now gone and it wasn't something I wrote down (insert kick here). Luckily once I make a pdf it stays in there.

 

[bsj0526]

Well, I'm glad to see that I'm not the only one having this frustrating problem. We have two logos on one of our drawing formats, one never dissipates and the other one comes and goes. Maybe it's the way I'm putting it in....Insert, Picture, select the image.

 

[Waidesworld]

We have our logo disappearing every so often when I edit a drawing. It's not happening all the time but it's frustrating to have to product a pdf in Acrobat and then realize that while the drawing is fine, the title block is lacking. I contacted our software vendor about it when I first noticed it SW08 SP3 and now at SW08 SP5 our s/w vendor has yet to come back on the issue. Seems they are more interested in upselling than resolving..

 

[Keith1029]

If you insert the logo into a blank sheet and save it as a template (I used Insert-Picture) then every time you use that template it will have a copy of the logo (rather than a reference location that it could lose). This method saves it into each file, increasing its size (depending on the file size of the logo) but if you have the extra storage space it is a good work around for the frustrating disappearing act. Sometimes my logo still "pretends" to dissapear because of graphics issues, but it always comes back with a refresh.

 

[ctopher]

In the drawing template, do edit sheet format, add image for logo. Save templates.

Chris
SolidWorks 08, CATIA V5
ctopher's home (updated Aug 5, 2008)
ctopher's blog
SolidWorks Legion

 

[Waidesworld]

Guys,

My logo is saved that way in my template yet it still disappears from time to time.

 

[Theophilus]

Thanks, guimba. Are you editing these files directly onto the thumb drive (instead of saving to a local hard drive and editing there)? I'd think that's a bit risky.

Anyway, if your image is in the same folder as your drawing templates, this may help.

To completely get to the bottom of this, we would probably need to start tracking specifically which version of SolidWorks (and SP) and what type of image file is being used (GIF, JPEG, BMP, whatever), as well as method for inserting the image into the drawing. If we get enough of that info together, we can probably figure out a unifying trend and get this to SolidWorks' attention for a fix.



Jeff Mowry

http://www.industrialdesignhaus.com

A people governed by fear cannot value freedom.

 

[guimba]

Keith 1029, thanks for the tips, but that is exactly what I'm already doing, and the refresh does not help. Ctopher, ditto. Theophilus, I do contracting work for a firm that is allowed use of a computer at another company's location. Putting my SW files on that computer is frowned upon, so I do everything from the thumb drive and then I back up whatever I do that day on my hard drive at home. I will experiment with having the image file in the same folder and see what happens. Will also try different formats like bmp vs. jpg, as well as direct paste. Cheers.

 

[eworm78]

One of my coworkers is having the same problem. We have three seats of Solidworks and only his computer is showing this issue.
He's been having this problem for the last few months.

He's using
SW 2007 SP5.0 64 bit

Others are using:
SW 2007 SP5.0 32 bit
SW 2007 SP4.0 32 bit

 

[Keith1029]

We rescently changed our company logo and I have had to update all of my templates. With the old templates I never had a problem (see above), but with the new ones (made in SW 2009 SP 2.1) I am seeing the same problem. Only way I can get the image back is to delete the image frame that is blank and re-insert the image fresh. The fact that it happens at random even with opened drawings is frustrating as ever.