Error in sketch

[jackley]

Anyone encounter an error when renaming a sketch while in sketch?

70% of the time I will get an error and have to quit out and start all over again.

Using any of the NX3 releases (3.0.2.3, 3.0.3.2 and 3.0.4.2) it does this.

Justin Ackley
Design Engineer
jackley@gmail.com

 

[Xwheelguy]

I've noticed from time to time that this happens. Haven't had the time to find out what might be causing it....then again, I thought that's what my $400/month in maintenance was for ;o)

Tim Flater
Senior Designer
Enkei America, Inc.

http://www.enkei.com

 

[jackley]

Hah, so true.

Well we have more problems on top of that. NX will just crash out on anything. I clicked on the plot button and it crashed (Just beeps than closes out). Which I am convinced it's hardware issue on that (Sun Ultra 60 and Sun Blade 1500 and 2000). We have gone through 3 MP versions and still have this problem.

Justin Ackley
Design Engineer
jackley@gmail.com

 

[jackley]

Since 8:00 AM, NX has crashed 3 times.

First time, clicked the plot button
Second time, trying to edit a dimension
Third time, clicked the export parasolid button

All three times it beeps, then just closes out.
Very frustrating.

Justin Ackley
Design Engineer
jackley@gmail.com

 

[jackley]

This is part of the syslog from /var/tmp

Not sure if anyone, John perhaps, can make any sense of this and possibly lead me down the path to what needs fixing.

&MACRO MENU, 0, UG_FILE_EXPORT_PARASOLID UG_GATEWAY_MAIN_MENUBAR !
Control ID : A788B0V1.0
*** EXCEPTION: O/S ERROR: signal 11 in line 1461 of /mnt/n3vol5ns/iproot/ugnx3mr/build/sandbox/src/syss/error/ind/error.cxx at Thu Oct 5 11:04:37 2006 EDT
+++ General Fault Exception
[01] ffffffff64dc9d30 UGS::Error::Signal::Signal #Nvariant 1(const char*,int,int,const char*,void*) libsyss.so
[02] ffffffff64dc9bbc UGS::Error::Signal::raise(const char*,int,int,const char*,void*) libsyss.so
[03] ffffffff64dc9b7c UGS::Error::Signal::raise(const char*,int,int,const char*,...) libsyss.so
[04] ffffffff64d65c94 general_fault_handler(int) libsyss.so
[05] ffffffff5a71f464 _sighndlr libthread.so.1
[06] ffffffff5a71b9c0 sigacthandler libthread.so.1
[07] ffffffff5e826028 XtSetValues libXt.so.4
[08] ffffffff5e8259e4 XtVaSetValues libXt.so.4
[09] ffffffff6129d200 DESC_free_descriptors(UGUI_descriptor_s*,short) libugui.so
[10] ffffffff6129add8 DESC_alloc_descriptors(UGUI_dialog_header_s*,int) libugui.so
[11] ffffffff612b4f90 DLG_allocate_dialog(unsigned,unsigned char,UGUI_DIALOG_CLASS,char*,char*,int,int,unsigned char,UGUI_dialog_attributes_s**) libugui.
[12] ffffffff61343cf4 createTemplateDialog(char*,char*,MT_attributes_s*,UGUI_DIALOG_CLASS,int,MT_item_s*(*)(int,void*),void*,void(*)(DLG_cb_data_s*,void*
[13] ffffffff61346a40 mtDialogExtended(char*,char*,int,MT_item_s*,MT_attributes_s*) libugui.so
[14] ffffffff73bfd348 UI_MODL_pxexpo_select(unsigned**,int*,int*,int*) libmodlint.so
[15] ffffffff73bfdaf8 UI_MODL_export_parasolid() libmodlint.so
[16] ffffffff613c4284 launch_da2(void*) libugui.so
[17] ffffffff613c414c launch_da2_evt_cb(void*) libugui.so
[18] ffffffff612d1f98 EVT__dispatch_event_cbs(EVT_callback_type_t,unsigned char) libugui.so
[19] ffffffff6148dee4 ugUIevent(EVT_event_context_t,void*,UGUI_selection_s*,int*,EVT_loop_attributes_s*) libugui.so
[20] ffffffff612d253c EVT_loop_enter(EVT_event_context_t,void*,UGUI_selection_s*,int*,EVT_loop_attributes_s*) libugui.so
[21] ffffffff6121a8fc event_loop(int) libugui.so
[22] ffffffff613c3e24 ugUIenterGlobalFunction(void(*)(int),int) libugui.so
[23] ffffffff6406fb94 MODL__ui_enter() libuginitint.so
[24] ffffffff640695b4 clbgn_() libuginitint.so
[25] 1000016e0 main ugraf
[26] 10000161c start ugraf
>>>> O/S ERROR: signal 11 caught in file "/mnt/n3vol5ns/iproot/ugnx3mr/build/sandbox/src/ugui/no/ind/uigblfunc.c" at line number 384
&MACRO FOCUS CHANGE IN 1
Control ID : A788B0V1.0
*** EXCEPTION: O/S ERROR: signal 11 in line 1461 of /mnt/n3vol5ns/iproot/ugnx3mr/build/sandbox/src/syss/error/ind/error.cxx at Thu Oct 5 11:04:38 2006 EDT
+++ General Fault Exception
[01] ffffffff64dc9d30 UGS::Error::Signal::Signal #Nvariant 1(const char*,int,int,const char*,void*) libsyss.so
[02] ffffffff64dc9bbc UGS::Error::Signal::raise(const char*,int,int,const char*,void*) libsyss.so
[03] ffffffff64dc9b7c UGS::Error::Signal::raise(const char*,int,int,const char*,...) libsyss.so
[04] ffffffff64d65c94 general_fault_handler(int) libsyss.so
[05] ffffffff5a71f464 _sighndlr libthread.so.1
[06] ffffffff5a71b9c0 sigacthandler libthread.so.1
[07] ffffffff5e82f274 XtGetValues libXt.so.4
[08] ffffffff5e83049c XtVaGetValues libXt.so.4
[09] ffffffff614171f4 DESC__x_reconstruct_dialog(UGUI_descriptor_s*,int) libugui.so
[10] ffffffff612be80c DLG__do_reconstruct_dialog(DLG__list_elem_s*,int,unsigned,void*) libugui.so
[11] ffffffff612b450c DLG__walk_active_list(unsigned char(*)(DLG__list_elem_s*,int,unsigned,void*),void*) libugui.so
[12] ffffffff6142d638 LAYUI__x_adjust_window_pos(unsigned char) libugui.so
[13] ffffffff5e838960 XtDispatchEventToWidget libXt.so.4
[14] ffffffff5e8380a0 XtDefaultDispatcher libXt.so.4
[15] ffffffff5e837d84 XtDispatchEvent libXt.so.4
[16] ffffffff6148e038 ugUIevent(EVT_event_context_t,void*,UGUI_selection_s*,int*,EVT_loop_attributes_s*) libugui.so
[17] ffffffff612d253c EVT_loop_enter(EVT_event_context_t,void*,UGUI_selection_s*,int*,EVT_loop_attributes_s*) libugui.so
[18] ffffffff6121a8fc event_loop(int) libugui.so
[19] ffffffff613c3e24 ugUIenterGlobalFunction(void(*)(int),int) libugui.so
[20] ffffffff6406fb94 MODL__ui_enter() libuginitint.so
[21] ffffffff640695b4 clbgn_() libuginitint.so
[22] 1000016e0 main ugraf
[23] 10000161c start ugraf
>>>> O/S ERROR: signal 11 caught in file "/mnt/n3vol5ns/iproot/ugnx3mr/build/sandbox/src/ugui/no/unx/uithread_motif.c" at line number 2323
Throw over event dispatch - missing CALLBACK_PROTECT - please contact UI Tools group.
>>>> O/S ERROR: signal 11 caught in file "/mnt/n3vol5ns/iproot/ugnx3mr/build/sandbox/src/ugui/no/unx/uithread_motif.c" at line number 2397
>>>> O/S ERROR: signal 11 caught in file "/mnt/n3vol5ns/iproot/ugnx3mr/build/sandbox/src/ugui/no/ind/uigblfunc.c" at line number 244
>>>> O/S ERROR: signal 11 caught in file "/mnt/n3vol5ns/iproot/ugnx3mr/build/sandbox/src/uginitint/no/ind/modl_ui_menu.c" at line number 2867
Control ID : A788B0V1.0
*** EXCEPTION: O/S ERROR: signal 11 in line 1461 of /mnt/n3vol5ns/iproot/ugnx3mr/build/sandbox/src/syss/error/ind/error.cxx at Thu Oct 5 11:04:38 2006 EDT
+++ General Fault Exception
[01] ffffffff64dc9d30 UGS::Error::Signal::Signal #Nvariant 1(const char*,int,int,const char*,void*) libsyss.so
[02] ffffffff64dc9bbc UGS::Error::Signal::raise(const char*,int,int,const char*,void*) libsyss.so
[03] ffffffff64dc9b7c UGS::Error::Signal::raise(const char*,int,int,const char*,...) libsyss.so
[04] ffffffff64d65c94 general_fault_handler(int) libsyss.so
[05] ffffffff5a71f464 _sighndlr libthread.so.1
[06] ffffffff5a71b9c0 sigacthandler libthread.so.1
[07] ffffffff5e1497c0 malloc libc.so.1
[08] ffffffff5e82f1d0 XtGetValues libXt.so.4
[09] ffffffff5e83049c XtVaGetValues libXt.so.4
[10] ffffffff614171f4 DESC__x_reconstruct_dialog(UGUI_descriptor_s*,int) libugui.so
[11] ffffffff612be80c DLG__do_reconstruct_dialog(DLG__list_elem_s*,int,unsigned,void*) libugui.so
[12] ffffffff612b450c DLG__walk_active_list(unsigned char(*)(DLG__list_elem_s*,int,unsigned,void*),void*) libugui.so
[13] ffffffff6142d638 LAYUI__x_adjust_window_pos(unsigned char) libugui.so
[14] ffffffff5e838960 XtDispatchEventToWidget libXt.so.4
[15] ffffffff5e8380a0 XtDefaultDispatcher libXt.so.4
[16] ffffffff5e837d84 XtDispatchEvent libXt.so.4
[17] ffffffff6148e038 ugUIevent(EVT_event_context_t,void*,UGUI_selection_s*,int*,EVT_loop_attributes_s*) libugui.so
[18] ffffffff612d2598 EVT_loop_enter(EVT_event_context_t,void*,UGUI_selection_s*,int*,EVT_loop_attributes_s*) libugui.so
[19] ffffffff6143c560 MT__x_create_message_dialog(MT__message_s*) libugui.so
[20] ffffffff61348c84 create_message_dialog(MT__message_s*) libugui.so
[21] ffffffff613497ec stub_mtInformationDialog(char*,char**,int,unsigned char,MT_BUTTONS_t*) libugui.so
[22] ffffffff6f1af540 display_recovery_success(int) libgeomint.so
[23] ffffffff6f1af79c try_to_recover(int) libgeomint.so
[24] ffffffff6406fbfc MODL__ui_enter() libuginitint.so
[25] ffffffff640695b4 clbgn_() libuginitint.so
[26] 1000016e0 main ugraf
[27] 10000161c start ugraf
>>>> O/S ERROR: signal 11 caught in file "/mnt/n3vol5ns/iproot/ugnx3mr/build/sandbox/src/ugui/no/unx/uithread_motif.c" at line number 2323
Throw over event dispatch - missing CALLBACK_PROTECT - please contact UI Tools group.
>>>> O/S ERROR: signal 11 caught in file "/mnt/n3vol5ns/iproot/ugnx3mr/build/sandbox/src/ugui/no/unx/uithread_motif.c" at line number 2397
>>>> O/S ERROR: signal 11 caught in file "/mnt/n3vol5ns/iproot/ugnx3mr/build/sandbox/src/ugui/no/unx/mt_message_motif.c" at line number 722
>>>> O/S ERROR: signal 11 caught in file "/mnt/n3vol5ns/iproot/ugnx3mr/build/sandbox/src/uginitint/no/ind/clink.c" at line number 578
Control ID : A788B0V1.0
*** EXCEPTION: O/S ERROR: signal 11 in line 1461 of /mnt/n3vol5ns/iproot/ugnx3mr/build/sandbox/src/syss/error/ind/error.cxx at Thu Oct 5 11:04:38 2006 EDT
+++ General Fault Exception
[01] ffffffff64dc9d30 UGS::Error::Signal::Signal #Nvariant 1(const char*,int,int,const char*,void*) libsyss.so
[02] ffffffff64dc9bbc UGS::Error::Signal::raise(const char*,int,int,const char*,void*) libsyss.so
[03] ffffffff64dc9b7c UGS::Error::Signal::raise(const char*,int,int,const char*,...) libsyss.so
[04] ffffffff64d65c94 general_fault_handler(int) libsyss.so
[05] ffffffff5a71f464 _sighndlr libthread.so.1
[06] ffffffff5a71b9c0 sigacthandler libthread.so.1
[07] ffffffff5e1497c0 malloc libc.so.1
[08] ffffffff5e82f1d0 XtGetValues libXt.so.4
[09] ffffffff5e83049c XtVaGetValues libXt.so.4
[10] ffffffff614171f4 DESC__x_reconstruct_dialog(UGUI_descriptor_s*,int) libugui.so
[11] ffffffff612be80c DLG__do_reconstruct_dialog(DLG__list_elem_s*,int,unsigned,void*) libugui.so
[12] ffffffff612b450c DLG__walk_active_list(unsigned char(*)(DLG__list_elem_s*,int,unsigned,void*),void*) libugui.so
[13] ffffffff6142d638 LAYUI__x_adjust_window_pos(unsigned char) libugui.so
[14] ffffffff5e838960 XtDispatchEventToWidget libXt.so.4
[15] ffffffff5e8380a0 XtDefaultDispatcher libXt.so.4
[16] ffffffff5e837d84 XtDispatchEvent libXt.so.4
[17] ffffffff6148e038 ugUIevent(EVT_event_context_t,void*,UGUI_selection_s*,int*,EVT_loop_attributes_s*) libugui.so
[18] ffffffff612d2598 EVT_loop_enter(EVT_event_context_t,void*,UGUI_selection_s*,int*,EVT_loop_attributes_s*) libugui.so
[19] ffffffff6143c560 MT__x_create_message_dialog(MT__message_s*) libugui.so
[20] ffffffff61348c84 create_message_dialog(MT__message_s*) libugui.so
[21] ffffffff61348e30 stub_mtMessageDialog(char*,char**,int,unsigned char,UGUI_MESSAGE_BOX_TYPE,MT_BUTTONS_t*) libugui.so
[22] ffffffff61349530 stub_mtErrorDialog(char*,char**,int,unsigned char,MT_BUTTONS_t*) libugui.so
[23] ffffffff613c3244 UIERROR_display_last_error(const char*) libugui.so
[24] ffffffff64069500 clbgn_() libuginitint.so
[25] 1000016e0 main ugraf
[26] 10000161c start ugraf
>>>> O/S ERROR: signal 11 caught in file "/mnt/n3vol5ns/iproot/ugnx3mr/build/sandbox/src/ugui/no/unx/uithread_motif.c" at line number 2323
Throw over event dispatch - missing CALLBACK_PROTECT - please contact UI Tools group.
>>>> O/S ERROR: signal 11 caught in file "/mnt/n3vol5ns/iproot/ugnx3mr/build/sandbox/src/ugui/no/unx/uithread_motif.c" at line number 2397
>>>> O/S ERROR: signal 11 caught in file "/mnt/n3vol5ns/iproot/ugnx3mr/build/sandbox/src/ugui/no/unx/mt_message_motif.c" at line number 722
>>>> O/S ERROR: signal 11 caught in file "/mnt/n3vol5ns/iproot/ugnx3mr/build/sandbox/src/uginitint/no/ind/clink.c" at line number 578
*** COLLAPSE:: in line 478 of /mnt/n3vol5ns/iproot/ugnx3mr/build/sandbox/src/uginitint/no/ind/clink.c at Thu Oct 5 11:04:38 2006 EDT
+++ died displaying error message
[01] ffffffff64d657f4 ERROR_vcollapse(const char*,int,const char*,void*) libsyss.so
[02] ffffffff64d6641c ERROR_collapse(const char*,int,const char*,...) libsyss.so
[03] ffffffff640694f0 clbgn_() libuginitint.so
[04] 1000016e0 main ugraf
[05] 10000161c start ugraf
Control ID : A788B0V1.0


Justin Ackley
Design Engineer
jackley@gmail.com

 

[JohnRBaker]

Justin,

If you want someone to make any sense of this, please contact GTAC and have them open an IR and have developement look at this to see what the problem is.

A question first, did this just start recently and if so, what's changed? Have you installed an update of NX, or made some changes to the OS of your workstations, etc? If you contact GTAC, make sure that you let them know if there have anything like that taking place recently.

John R. Baker, P.E.
Product "Evangelist"
NX Product Line
UGS Corp
Cypress, CA

http://www.ugs.com

 

[Xwheelguy]

I'd also suggest making sure that you have all, if any, of the O/S patches that UGS might have recommended since you're not running an Intel-based machine (Sun, correct?). You should be able to find this on the GTAC support site.

Tim Flater
Senior Designer
Enkei America, Inc.

http://www.enkei.com

 

[jackley]

Every since we upgraded to NX 3.0 back in December we have had non-stop problems. Nothing changed on the hardware or OS side of things either. And my manager has updated to several MP's and still have issues/crashes.



Justin Ackley
Design Engineer
jackley@gmail.com

 

[JohnRBaker]

Yes, but did he install the proper OS patches? These do NOT come as part of the NX update. And besides, if this has been going on since December, have you in those 10 months EVER contacted GTAC? If you haven't, then I wonder why you are expecting the people who post here to help you out instead?

John R. Baker, P.E.
Product "Evangelist"
NX Product Line
UGS Corp
Cypress, CA

http://www.ugs.com

 

[Xwheelguy]

Justin,

I used to run an HP UNIX box here about 7 to 10 years ago and we usually had to install at least one O/S patch every time we migrated to a new version of UG (ie from v16 to v17 might require an O/S patch).

As John pointed out, those have to be installed separate from the NX MRs and MPs because UGS doesn't maintain the O/S...that's left up to the O/S manufacturer to fix. However, UGS usually has any O/S patches that might be needed on the GTAC website/FTP for your convenience.

I agree with John in that you should probably get in touch with GTAC about these issues. I'd suggest making a list of the biggest problems (crashes, lock ups, etc.) first, then address the more minor problems later....you might migrate to a new version before the issues get fixed.

It would also be a good idea to subscribe to UGS' Software Field Bulletins so that all SFB's are emailed to you or someone in your company. That way, if a serious issue is encountered or an O/S patch comes out, you will know about it immediately via an email message from UGS.

Tim Flater
Senior Designer
Enkei America, Inc.

http://www.enkei.com

 

[jackley]

Most of the time the software (NX) is getting the blame for the crashes, but now I think they are starting to see it's possibly the OS. After 3 updates and there's still no improvement you can't blame the Cad package and you have to start looking at other things.

I believe Tim, you got me a link of the patches a long time ago. I sent that on to the manager, but I don't think much came of that. I am going to have to do that again.

And for contacting GTAC, I am a contract employee and not certain I should call. I keep the management informed of the crashing (so do the other 2 NX guys).

Well thank you for the help and letting me rant. =)

Justin Ackley
Design Engineer
jackley@gmail.com

 

[DavidTolsma]

Can you repeat this on other hardware? Similiar Hardware and/or different O/S completely?

PLM Exchange

http://plmexchange.net

http://groups-beta.google.com/group/NX_CAX/

 

[DavidTolsma]

Give GTAC a call, If your management doesn't like it they will tell you soon enough. Either way you need to get your work done, and if it's crashing and their only answer is to patch. Time to get their maintenance money out of it.

PLM Exchange

http://plmexchange.net

http://groups-beta.google.com/group/NX_CAX/