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Over 1 min delay after selecting settings for dimensions

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Barnon

Barnon

Mechanical
Jul 23, 2016
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I'm running NX11 from what they call a blade server. When I select the settings button to modify dimensions or views I get at least a minute delay until the window pops up. Sometime after the first time adjusting a jog on an ordinate dim it will work as expected. I'm the only one experiencing this and so far our Tech Expert has not been able to help me.

Any ideas?

settings_icfzro.jpg
 
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I would look in the syslog to see what is being loaded when you select the Settings button.

Mark Rief
NX CAM Customer Success
Siemens PLM Software
 
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Hi,

Many years ago I encountered the same problem in drafting and it was a license error

Have a look at your SPLM_LICENSE_SERVER variable

Is it equal to one server or many server separated by "," or ";" ?
Check the difference with your colleague

Regards
Didier Psaltopoulos
 
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I strongly suggest that you edit your post to remove the sold-to and webkey information (it is in the licensing section near the beginning of the log); you do not want this information out in the wild.

www.nxjournaling.com
 
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Thx Cowski

Just tried deleting DialogMemory and restarting NX. No change.. My License server is set as shown below and so my neighbor's who does not experience the issue.

SPLM_LICENSE_SERVER 28000@flexserverTX1,28000@flexserverTX2,28000@flexserverTX3

Not sure what I'm looking for in my log after I Select Settings.
Code: 
&MACRO MENU, 0, UG_APP_DRAFTING UG_GATEWAY_MAIN_MENUBAR <rbn_application.rtb->NX_RBN_APP_DESIGN_GROUP> ## ! 
APP_EXITED_APPLICATION_ENVIRONMENT_CALLBACK_ID UG_APP_GATEWAY.
&MACRO MENU, 0, UG_APP_PMI UG_GATEWAY_MAIN_MENUBAR <> ## ! 
APP_ENTERED_APPLICATION_ENVIRONMENT_CALLBACK_ID UG_APP_DRAFTING.
&MACRO WINDOW RESIZE 1.000000 15.302083 9.114583 -1.000000 -0.595643 1.000000 0.595643
&MACRO FOCUS CHANGE IN 1
&MACRO FOCUS CHANGE IN 1
&MACRO CURSOR_EVENT 1001 3,1,100,0 ! single_pt, mb1/0+0, , nn
&MACRO CPOS 451.464371428571,421.901228571429,0
&MACRO CURSOR_EVENT 1001 11,1,107,0 ! dbclick, mb1/0+0, , nn
&MACRO CPOS 451.464371428571,421.901228571429,0
DYN_POP_customize_menu: applied customization to the context menu in 0.000314 seconds - status = 0

Performing default action 'Edit Dimension' on object '' of class 'Linear Dimension'
UNDO_UG: Recyclable status of mark 1329  set to False 
&MACRO ASK_ITEM 3342336 (1 BOOL 0) = 1  ! Place Automatically
&MACRO ASK_ITEM 3342336 (1 BOOL 0) = 0  ! Place Automatically
&MACRO ASK_ITEM 4259840 (1 BOOL 0) = 1  !  
&MACRO ASK_ITEM 4587520 (1 BOOL 0) = 1  !  
&MACRO ASK_ITEM 4587520 (1 BOOL 0) = 0  !  
&MACRO ASK_ITEM 4915200 (1 BOOL 0) = 1  !  
&MACRO ASK_ITEM 4915200 (1 BOOL 0) = 0  !  
&MACRO ASK_ITEM 5242880 (1 BOOL 0) = 1  !  
&MACRO ASK_ITEM 5242880 (1 BOOL 0) = 0  !  
&MACRO ASK_ITEM 5570560 (1 BOOL 0) = 1  !  
&MACRO ASK_ITEM 5570560 (1 BOOL 0) = 0  !  
&MACRO ASK_ITEM 5898240 (1 BOOL 0) = 1  !  
&MACRO ASK_ITEM 5898240 (1 BOOL 0) = 0  !  
&MACRO ASK_ITEM 6225920 (1 BOOL 0) = 1  !  
&MACRO ASK_ITEM 8257536 (1 OPTT 0) = 0 0 ! Dynamic
&MACRO ASK_ITEM 8257536 (1 OPTT 0) = 1 1 ! Inferred
&MACRO ASK_ITEM 8847360 (1 OPTM 0) = 0  ! Dynamic
&MACRO ASK_ITEM 8847360 (1 OPTM 0) = 1  ! Inferred
&MACRO ASK_ITEM 8847362 (1 TOOL 0) = 1  ! Inferred
&MACRO ASK_ITEM 8257536 (1 OPTT 0) = 1 1 ! Inferred
&MACRO ASK_ITEM 8257536 (1 OPTT 0) = 1 0 ! Inferred
&MACRO ASK_ITEM 7733248 (1 OPTM 0) = 0  ! XC-YC Plane
&MACRO ASK_ITEM 7733248 (1 OPTM 0) = 4  ! Last User Defined
&MACRO ASK_ITEM 7733250 (1 TOOL 0) = 4  ! Last User Defined
&MACRO ASK_ITEM 11862016 (1 BOOL 0) = 1  ! Show All Views in Drawing
&MACRO ASK_ITEM 11862016 (1 BOOL 0) = 0  ! Show All Views in Drawing
&MACRO ASK_ITEM 12058624 (1 BOOL 0) = 1  ! Show All Views in Booklet
&MACRO ASK_ITEM 12058624 (1 BOOL 0) = 0  ! Show All Views in Booklet
&MACRO ASK_ITEM 7733248 (1 OPTM 0) = 4  ! Last User Defined
&MACRO ASK_ITEM 7733248 (1 OPTM 0) = 0  ! XC-YC Plane
&MACRO ASK_ITEM 7733250 (1 TOOL 0) = 0  ! XC-YC Plane
&MACRO ASK_ITEM 15400960 (1 BOOL 0) = 1  ! Use Measurement Direction
&MACRO ASK_ITEM 15400960 (1 BOOL 0) = 0  ! Use Measurement Direction
&MACRO ASK_ITEM 15663104 (1 OPTT 0) = 0 0 ! Inferred Vector
&MACRO ASK_ITEM 15663104 (1 OPTT 0) = 0 1 ! Inferred Vector
&MACRO ASK_ITEM 15663104 (1 OPTT 0) = 0 1 ! Inferred Vector
&MACRO ASK_ITEM 15663104 (1 OPTT 0) = 0 0 ! Inferred Vector
&MACRO ASK_ITEM 17170432 (1 BOOL 0) = 1  ! Create Secondary Dimension for Depth
&MACRO ASK_ITEM 17170432 (1 BOOL 0) = 0  ! Create Secondary Dimension for Depth
&MACRO ASK_ITEM 17694720 (1 BOOL 0) = 1  !  
&MACRO ASK_ITEM 17694720 (1 BOOL 0) = 0  !  
&MACRO ASK_ITEM 18677760 (1 BOOL 0) = 1  ! Reference
&MACRO ASK_ITEM 18677760 (1 BOOL 0) = 1  ! Reference
&MACRO ASK_ITEM 1048576 (1 BOOL 0) = 0  ! 
&MACRO ASK_ITEM 1638400 (1 BOOL 0) = 0  ! 
&MACRO DIALOG_BEGIN "Persistent Dialog" 129004 ! Persistent
&MACRO BEG_ITEM 131073 (1 STRN 129004) = ""  !  
&MACRO BEG_ITEM 655362 (1 STRN 129004) = "0"  ! =
&MACRO BEG_ITEM 1048576 (1 OPTM 129004) = 4  ! Perpendicular
&MACRO BEG_ITEM 1376256 (1 OPTM 129004) = 0  ! No Tolerance
&MACRO BEG_ITEM 1572864 (1 BOOL 129004) = 1  ! 
&MACRO BEG_ITEM 1769472 (1 OPTM 129004) = 0  ! Horizontal Text
&MACRO BEG_ITEM 1966080 (1 REAL 129004) = 0.0000000000000000  ! 
&MACRO BEG_ITEM 2686976 (1 OPTM 129004) = 0  ! Hole
&MACRO BEG_ITEM 2883584 (1 OPTM 129004) = 7  ! H
&MACRO BEG_ITEM 3080192 (1 OPTM 129004) = 6  ! 7
&MACRO BEG_ITEM 3276800 (1 OPTM 129004) = 6  ! g
&MACRO BEG_ITEM 3473408 (1 OPTM 129004) = 5  ! 6
&MACRO BEG_ITEM 3670016 (1 OPTM 129004) = 0  !  
&MACRO BEG_ITEM 3866624 (1 OPTM 129004) = 0  !  
&MACRO BEG_ITEM 4259841 (1 STRN 129004) = ""  !  
&MACRO BEG_ITEM 4521985 (1 STRN 129004) = ""  !  
&MACRO BEG_ITEM 5177344 (1 INTE 129004) = 2  ! 
&MACRO BEG_ITEM 6094848 (1 REAL 129004) = 0.1200000000000000  ! 
&MACRO BEG_ITEM 6619136 (1 REAL 129004) = -0.1200000000000000  ! 
&MACRO BEG_ITEM 7405568 (1 INTE 129004) = 0  ! 
&MACRO BEG_ITEM 7798784 (1 INTE 129004) = 0  ! 
&MACRO BEG_ITEM 8192000 (1 INTE 129004) = 0  ! 
&MACRO BEG_ITEM 9043968 (1 INTE 129004) = 0  ! 
&MACRO BEG_ITEM 9437184 (1 INTE 129004) = 0  ! 
&MACRO BEG_ITEM 9830400 (1 INTE 129004) = 0  ! 
&MACRO BEG_ITEM 10551296 (1 INTE 129004) = 3  ! 
&MACRO BEG_ITEM 11403265 (1 STRN 129004) = ""  !  
&MACRO BEG_ITEM 11665409 (1 STRN 129004) = ""  !  
&MACRO BEG_ITEM 12124160 (1 BOOL 129004) = 1  ! 
&MACRO BEG_ITEM 12320768 (1 REAL 129004) = 0.0000000000000000  ! Chain
&MACRO BEG_ITEM 12517376 (1 REAL 129004) = 0.0000000000000000  ! Baseline
&MACRO BEG_ITEM 13238272 (1 OPTM 129004) = 0  !  
&MACRO DIALOG_PERSISTENT_END 129004
&MACRO ASK_ITEM 1572864 (1 BOOL 129004) = 1  ! 
&MACRO ASK_ITEM 1572864 (1 BOOL 129004) = 0  ! 
&MACRO ASK_ITEM 12124160 (1 BOOL 129004) = 1  ! 
&MACRO ASK_ITEM 12124160 (1 BOOL 129004) = 0  ! 
&MACRO ASK_ITEM 12517376 (1 REAL 129004) = 10.0000000000000000  ! Baseline
!!!&MACRO EVENT VALUE_CHANGED -40 129004, 655362, 0, 0, 0! (Application CB Nested)
!!!&MACRO ASK_ITEM 655362 (1 STRN 129004) = "0"  ! =
&MACRO ASK_ITEM 1572864 (1 BOOL 129004) = 0  ! 
&MACRO ASK_ITEM 12124160 (1 BOOL 129004) = 0  ! 
&MACRO ASK_ITEM 1572864 (1 BOOL 129004) = 0  ! 
&MACRO ASK_ITEM 12124160 (1 BOOL 129004) = 0  ! 
&MACRO DIALOG_BEGIN "Linear Dimension" 0 ! DA2
&MACRO BEG_ITEM 524288 (1 OPTM 0) = 0  ! General
&MACRO BEG_ITEM 524290 (1 TOOL 0) = 0  ! General
&MACRO BEG_ITEM 1048576 (1 BOOL 0) = 0  ! 
&MACRO BEG_ITEM 1638400 (1 BOOL 0) = 0  ! 
&MACRO BEG_ITEM 2686976 (1 BOOL 0) = 0  ! Specify Location
&MACRO BEG_ITEM 3342336 (1 BOOL 0) = 0  ! Place Automatically
&MACRO BEG_ITEM 3735552 (1 OPTM 0) = 0  ! Associative
&MACRO BEG_ITEM 3735554 (1 TOOL 0) = 0  ! Associative
&MACRO BEG_ITEM 4259840 (1 BOOL 0) = 1  !  
&MACRO BEG_ITEM 4587520 (1 BOOL 0) = 0  !  
&MACRO BEG_ITEM 4915200 (1 BOOL 0) = 0  !  
&MACRO BEG_ITEM 5242880 (1 BOOL 0) = 0  !  
&MACRO BEG_ITEM 5570560 (1 BOOL 0) = 0  !  
&MACRO BEG_ITEM 5898240 (1 BOOL 0) = 0  !  
&MACRO BEG_ITEM 6225920 (1 BOOL 0) = 1  !  
&MACRO BEG_ITEM 6553600 (1 OPTM 0) = 0  ! Top Left
&MACRO BEG_ITEM 6553602 (1 TOOL 0) = 0  ! Top Left
&MACRO BEG_ITEM 7733248 (1 OPTM 0) = 0  ! XC-YC Plane
&MACRO BEG_ITEM 7733250 (1 TOOL 0) = 0  ! XC-YC Plane
&MACRO BEG_ITEM 8257536 (1 OPTT 0) = 1 0 ! Inferred
&MACRO BEG_ITEM 8847360 (1 OPTM 0) = 1  ! Inferred
&MACRO BEG_ITEM 8847362 (1 TOOL 0) = 1  ! Inferred
&MACRO BEG_ITEM 9830400 (1 BOOL 0) = 0  ! View
&MACRO BEG_ITEM 10551297 (1 LIST 0) = 0  ! List (Items selected)
&MACRO BEG_ITEM 11862016 (1 BOOL 0) = 0  ! Show All Views in Drawing
&MACRO BEG_ITEM 12058624 (1 BOOL 0) = 0  ! Show All Views in Booklet
&MACRO BEG_ITEM 13238272 (1 OPTM 0) = 0  ! None
&MACRO BEG_ITEM 13238274 (1 TOOL 0) = 0  ! None
&MACRO BEG_ITEM 13762560 (1 BOOL 0) = 0  ! 
&MACRO BEG_ITEM 14876672 (1 OPTM 0) = 4  ! Perpendicular
&MACRO BEG_ITEM 14876674 (1 TOOL 0) = 3  ! Perpendicular
&MACRO BEG_ITEM 15400960 (1 BOOL 0) = 0  ! Use Measurement Direction
&MACRO BEG_ITEM 15663104 (1 OPTT 0) = 0 0 ! Inferred Vector
&MACRO BEG_ITEM 16646144 (1 OPTM 0) = 0  ! Inferred Vector
&MACRO BEG_ITEM 16646146 (1 TOOL 0) = 0  ! Inferred Vector
&MACRO BEG_ITEM 17170432 (1 BOOL 0) = 0  ! Create Secondary Dimension for Depth
&MACRO BEG_ITEM 17694720 (1 BOOL 0) = 0  !  
&MACRO BEG_ITEM 18481152 (1 OPTM 0) = 2  ! Driven
&MACRO BEG_ITEM 18677760 (1 BOOL 0) = 1  ! Reference
&MACRO BEG_ITEM 18874369 (1 STRN 0) = ""  ! 
&MACRO BEG_ITEM 19398658 (1 STRN 0) = "0"  ! =
&MACRO BEG_ITEM 19791872 (1 RADI 0) = 0  ! Remove Expression, Measure Geometry
&MACRO BEG_ITEM 20840448 (1 BOOL 0) = 0  ! 
&MACRO BEG_ITEM 21823490 (1 BOOL 0) = 1  ! Preview
&MACRO FOCUS CHANGE IN 1
&MACRO EVENT FOCUS_IN -40 129004, 4521985, 0, 0, 0!  
&MACRO ASK_ITEM 4521985 (1 STRN 129004) = ""  !  
&MACRO ASK_ITEM 2686976 (1 BOOL 0) = 0  ! Specify Location
&MACRO ASK_ITEM 2686976 (1 BOOL 0) = 1  ! Specify Location
&MACRO EVENT VALUE_CHANGED -40 129004, 655362, 0, 0, 0! =
&MACRO ASK_ITEM 655362 (1 STRN 129004) = "0"  ! =
&MACRO EVENT FOCUS_IN 0 0, 20512768, 0, 0, 0! Settings
&MACRO ASK_ITEM 4521985 (1 STRN 129004) = ""  !  
&MACRO EVENT ACTIVATE 0 0, 20512768, 0, 0, 0! <DLC> Settings
&MACRO FOCUS CHANGE IN 1
!!!&MACRO EVENT FOCUS_IN 0 0, 20512768, 0, 0, 0! (Application CB Nested)
&MACRO ASK_ITEM 3997696 (1 REAL 0) = 3.9620000000000000  ! Height
&MACRO ASK_ITEM 4587520 (1 REAL 0) = 1.0000000000000000  ! Font Gap Factor
&MACRO ASK_ITEM 4784128 (1 REAL 0) = 1.0000000000000000  ! Text Aspect Ratio
&MACRO ASK_ITEM 4980736 (1 REAL 0) = 1.0000000000000000  ! Symbol Aspect Ratio
&MACRO ASK_ITEM 5177344 (1 REAL 0) = 1.0000000000000000  ! Line Gap Factor
&MACRO ASK_ITEM 6225920 (1 REAL 0) = 2.0000000000000000  ! Height Factor
!!!&MACRO EVENT FOCUS_IN 1 0, 458753, 0, 0, 0! (Application CB Nested)
!!!&MACRO ASK_ITEM 458753 (1 STRN 0) = ""  !  
&MACRO DIALOG_BEGIN "Linear Dimension Settings" 0 ! DA2
&MACRO BEG_ITEM 458753 (1 STRN 0) = ""  !  
&MACRO BEG_ITEM 1507328 (1 OPTM 0) = 0  ! Top Left
&MACRO BEG_ITEM 1703936 (1 OPTM 0) = 0  ! ##89Left
&MACRO BEG_ITEM 1703938 (1 TOOL 0) = 0  ! ##89Left
&MACRO BEG_ITEM 2686976 (1 CTOL 0) = 2  !  
&MACRO BEG_ITEM 3145728 (1 OPTM 0) = 52  ! blockfont
&MACRO BEG_ITEM 3342336 (1 OPTM 0) = 0  ! Regular
&MACRO BEG_ITEM 3538944 (1 OPTM 0) = 0  ! Thin Width
&MACRO BEG_ITEM 3997696 (1 REAL 0) = 3.9620000000000000  ! Height
&MACRO BEG_ITEM 4194304 (1 REAL 0) = 0.0000000000000000  ! NX Font Gap Factor
&MACRO BEG_ITEM 4390912 (1 REAL 0) = 0.0000000000000000  ! Standard Font Gap Factor
&MACRO BEG_ITEM 4587520 (1 REAL 0) = 1.0000000000000000  ! Font Gap Factor
&MACRO BEG_ITEM 4784128 (1 REAL 0) = 1.0000000000000000  ! Text Aspect Ratio
&MACRO BEG_ITEM 4980736 (1 REAL 0) = 1.0000000000000000  ! Symbol Aspect Ratio
&MACRO BEG_ITEM 5177344 (1 REAL 0) = 1.0000000000000000  ! Line Gap Factor
&MACRO BEG_ITEM 5373952 (1 REAL 0) = 0.0000000000000000  ! Lettering Angle
&MACRO BEG_ITEM 6225920 (1 REAL 0) = 2.0000000000000000  ! Height Factor
&MACRO BEG_ITEM 6946816 (1 OPTM 0) = 0  ! ????
&MACRO BEG_ITEM 7143424 (1 OPTM 0) = 0  ! Regular
&MACRO BEG_ITEM 7340032 (1 OPTM 0) = 0  ! Thin Width
&MACRO BEG_ITEM 8388608 (1 OPTM 0) = 0  ! Preferences
&MACRO BEG_ITEM 8585216 (1 BOOL 0) = 0  ! 
&MACRO BEG_ITEM 9830402 (1 BOOL 0) = 1  ! Preview
&MACRO FOCUS CHANGE IN 1
&MACRO MENU, 0, UG_HELP_SYSTEM_LOG UG_GATEWAY_MAIN_MENUBAR <RibbonTopBar->MenuBar->UG_HELP> ## !
 
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To me, the lines below are not familiar, you might have some special code kicking in when you edit a dimension :

"DYN_POP_customize_menu: applied customization to the context menu in 0.000314 seconds - status = 0

Performing default action 'Edit Dimension' on object '' of class 'Linear Dimension'"


Regards,
Tomas
 
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DidierPSICAD:

Not yet. I don't have permission to change the environment variable on the server. I hope it works. I'll let you know.
 
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We run a off of what they call a blade server accessed thru Citrix. Kinda like a VPN I guess. That variable doesn't exist on my laptop.
sv_qrkpeh.jpg
 
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A blade server is a type of setup where the software + cpu is in the "blade server" and you work on a terminal rather than a workstation.
Quite similar to the old days of server + terminals. ( don't know the difference) One of the benefits is that the admin people only has to update the server, there is nothing installed on the terminal.

Didier, -don't you visit the PLM Europe and speak to the hardware people ? :)

Regards,
Tomas
 
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And one of the problems is that your local performance depends on the speed and the amount of traffic on your network. Every time you open a dialog, there will two-traffic across the network sending your request and then returning the data needed to display your dialog and as you make selections or dialog choices, there will be more two-way traffic between your "terminal" and the blade server. And if you're not the only person accessing that blade server, then you're going to be competing with all of your coworkers who are also running NX as well as anyone else in your organization who are running applications installed on that blade server, since I assume that your "admin people" would like to streamline their effort to manage applications other than JUST NX.

My advice would be to get a local copy of NX installed on your local workstation and only use the blade server for things like administering your licenses and archiving your files. BTW, are you using Teamcenter to manage your data files?

John R. Baker, P.E. (ret)
EX-Product 'Evangelist'
Irvine, CA
Siemens PLM:
UG/NX Museum:

The secret of life is not finding someone to live with
It's finding someone you can't live without
 
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John.

Yes we are using Teamcenter. Don't think getting a local copy of NX is an option. I'd be the only one.

It seems to be specific to me and my laptop even though all the settings should be stored on the Blade server. If I log into the Blade on anyone else's laptop I don't have the issue. I now have the Server folks and the NX gurus looking into it. It's also the same long delay no matter the time or drawing. I contacted GTAC as well but they don't support the Blade option.
 
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