paw158
Hello,
This is a great example of the importance of proper coordination of the motor OL device to the motor. It has been my experience that most of those who maintain motors or motor controllers don't fully understand how to properly calculate and select OL devices for NEMA style motor starters. Nor, do they understand the significance of selecting the wrong OL device rating.
Several factors should be considered when selecting OL devices. Differences in the ambient temperature from where the motor is located and where the OL device is located will impact the proper operation of the OL. Also, consideration for the inherent time delay characteristics of the particular type of OL device is an important factor.
All to often OL devices are oversized, and until there exists a real problem, they go unnoticed.
If the overload devices were properly sized, and the motor starter and OL devices were properly wired and functioning correctly, the OL device SHOULD have prevented the motor from failing due to a single phase condition.
You admit that you are lacking on electrical knowledge, so I would like to suggest the book "Electric Motor Maintenance and Troubleshooting" by Augie Hand. It has been a great resource for me over the years. I would also suggest that you consider checking the ratings/wiring of the rest of the OL devices at your facility to prevent similar problems in the future. Best of luck and Happy New Year to all.
Bigbillnky,C.E.F.....(Chief Electrical Flunky)