IFRs
Petroleum
- Nov 22, 2002
- 4,652
Well thanks!!! I downloaded from your link, installed it over V14 0M11 and it worked just fine using my existing license. Great!! By the way, my hard drive crashed last week and I was forced to get a new one. I called PTC tech support, they directed me to downloadd V14 0M11 from the PTC web site and then I called PTC install support for a new license data file. They asked a few questions and sent me one via email within a few minutes. The install went flawlessly, only requiring a previous release CD for identification. I expressed my profound disappointment at their policy to not let me re-download V14 0M20 and kicked it up one level. The tech support people were very helpful but had their limits. I can only hope that they will consider policy revisions for future releases.