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I'm Giving Away Structural Engineering for Free - Visit Your Wrath Upon Me 23

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KootK

Structural
Oct 16, 2001
17,990
CA
THE SHORT

I am giving away free, preliminary, residential structural engineering services to my neighbors and am interested in collecting negative opinions about that. Such opinions may not alter my course on this but are valuable to me none the less. I feel that I've thought this through fairly exhaustively but, then, it's things that you think you know front to back that tend to get you into trouble. Specifically:

1) Liability issues.

2) Ethical issues.

3) Doing my part to further foul up an already fouled up marketplace for our ilk.

THE LONG

I) The Motivation

I've always wanted some kid of volunteer "thing". My rational self believes that altruism is really thinly veiled selfishness but, still, I've never been able to shake the impulse. Unfortunately, I've long struggled to find a volunteer thing that I deem satisfactory. Once one's income reaches a certain level, it just make more sense to give money than time. Bill Gates needs to be running the Bill & Not Melinda Foundation, not collecting pop cans or manning the phones at the donation hotline. My situation is a much, much more modest version of that. At the same time, giving money isn't something that satisfies my itch in this arena. I want to do something.

I moved into a new neibgorhood last June that has a real chance of ending up being my forever neighborhood. Yay me. Since closing on the sale, my plan has been to seize this opportunity to offer my neighbors my high value expertise on a pro-bono basis. Things like looking at basement wall cracks, leaning retaining walls, deck guard rails, basement post removals... you know the drill. I was thinking Facebook but, recently, my neighborhood got set up on a social media platform developed just for Neighborhoods. And it's catching on like wildfire. So, a couple of months ago, I set this plan into motion for real.

II) The Deal

If you live in my community, I will do the following free of charge:

a) Come to your place one or more times to discuss your renovation dreams and structural concerns as they relate to your property.

b) Advise you, in general to terms, as to your renovation options and whether or not I feel that your structural concerns have merit.

c) Refer you to a couple of local guys to do any detailed engineering required for permitting, construction, etc.

d) Casually and jovially make it clear that the cost of my free help is my expectation that I'll not be getting sued for the consequences of any of my advice.

e) Let you know that my insurance has an exclusion clause explicitly omitting coverage for any work that I do without remuneration.

What I will not do:

f) Accept any paid assignments.

g) Stamp or sign anything.

h) Prepare detailed, actionable drawings or specifications.

i) Have you sign a waiver of liability. I thought about that but don't really feel that it offers me any meaningful protection beyond [d] above.

III) My Appraisal of the Risk

j) Obviously, there still is some, particularly with stuff like cracked basement wall evaluations where someone might chose to not do something based on my advice.

k) I would say that I'm accepting a calculated risk in this instance. Of course, it's a calculated risk that I'm altogether unable to calculate with any accuracy, so there's that.

l) From a purely business perspective, this is foolish, no question. Although, interestingly, I've been offered tons of paid residential work as a result of this exercise. I turn it all down as promised. The head of the senior's association has actually turned out to be a retired, formerly quite prominent architect which has obvious potential from a networking perspective. That old adage about trying to be useful rather than trying to be ostensibly successful seems to have an oddly quick ROI.

IV) The Results

In a world full of disappointments, this has panned out great so far. I've met a bunch of my neighbors and I'm providing real, charitable value. I've even become a bit of a community celebrity for my being willing / stupid enough to do this. Our neighborhood has a very active senior's association and they've invited me to offer the same services within their cohort (who doesn't like free stuff?). The nature of my neighborhood is that there a lot of older folks here that are what I'd call "house rich". Their properties have octupled in value since 1807 but they are on modest, fixed incomes just the same. This development has taken something that felt good to me to begin with and amped up the feel good factor another 50%. Sometimes I even get milk and cookies, like Santa.

Will I regret my decision if I wind up getting myself sued out of having a livelihood with which to support my own family? You betcha. And that brings us back to the calculated risk part. To an extent, the libertarian streak in me just refuses to be cowed by the realities of my marketplaces litigiousness.
 
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CELinOttawa said:
How many clients call for free advice, get the information they require, and disappear?

While I agree with you that I don't necessarily agree with what Koot is doing, I do disagree with this.
I generally have no problem giving free advice over the phone as long as I can multi-task in the process (i.e. do CAD work). More often than not, they call back with a paying job or are so grateful for the free advice, they recommend me to their neighbor or write great things about me on their community list-serve. Oh, maybe this is exactly what Koot is doing :)
 
XR250 said:
Oh, maybe this is exactly what Koot is doing :)

I'm trying to not do that but, as you can imagine, it's tough to avoid spillover. I've had a few people outside of my neighborhood approach me for paid assignments as a result of my ad. Technically, I feel that I could accept such paid assignments without any serious ethical issues. I've not been accepting them though and, instead, have been redirecting them. I want this to stay as "clean" as possible for me. For now, that means:

a) Not accepting paid assignments within my neighborhood.

b) Not charging for my little prelim visits within my neighborhood.

c) Not accepting paid assignments from outside my neighborhood that have come about because of my ad for services within my neighborhood.

In this, I'm the real deal. I seek nothing in return for my efforts other than the kind of good will that does not translate into future earnings. If some people think that I'm full of manure on that front, so be it. I would, however, hope that most folks here would be willing to take me at my word.

Now, if somebody saw my add and wanted to give me a 90 story office tower...
 
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