NX6 Drafting - Internal error: memory access violation

[Singsonite]

NX 6.0.3.6
Windows 7 Professional - 64bit
8GB RAM

I keep running into the same problem when I enter drafting. The Drafting Sheet dialog displays, I make my selections, and hit OK/Apply. The result is "Internal error: memory access violation".

It doesn't happen all the time, but it does happen more often then not. I checked the NX Log File and found the following information.

*** EXCEPTION: O/S ERROR: signal 11 in line 1686 of O:\ugnx603\ip6\src\syss\error\ind\error.cxx at Tue May 24 20:10:53 2011 Eastern Daylight Time
+++ General Fault Exception
>>>> O/S ERROR: signal 11 caught in file "O:\ugnx603\ip6\drv\part\no\ind\ja_builder_jam.cxx" at line number 107
>>>> O/S ERROR: signal 11 caught in file "O:\ugnx603\ip6\src\uifw\no\ind\uifw_definitions.c" at line number 1815
&MACRO FOCUS CHANGE IN 1
&MACRO MESSAGE_BOX -2, Internal error: memory access violation
&MACRO EVENT FOCUS_IN 0 0, 7602176, 1, 0, 0! 3rd Angle Projection
&MACRO ASK_ITEM 7602176 (1 RADI 0) = 1 ! 3rd Angle Projection
&MACRO FOCUS CHANGE IN 1
&MACRO MENU, 0, UG_HELP_SYSTEM_LOG UG_GATEWAY_MAIN_MENUBAR !

I have to wonder if I'm missing an environmental variable or a definition setting that would fix this. If anybody could point me in the right direction, it would be greatly appreciated.

Thanks,

John B. Conger
Tool Design
Automotive Interiors
Advanced Engineering Solutions Inc.

http://www.advancedinternational.com/

 

[PhoeNX]

Try updating to the latest version of NX6. NX6.0.3.6 is an older release of NX6 and there have been 2 Maintenance Releases as well a numerous smaller maintenance packs since then.

I would recommend updating to the NX6.0.5.3 MR and see if that fixes it first.

Anthony Galante
Senior Support Engineer

NX4.0.4MP10, NX5.0.0->5.0.6, NX6.0.0->NX6.0.5, NX7.0.0->NX7.0.1 & NX7.5.0.32-> NX7.5.2.5, Beta NX8.0.0.15

 

[JohnRBaker]

For ALL memory access violation errors, please contact GTAC and provide them the syslog, and if possible, the part file(s) as well.

John R. Baker, P.E.
Product 'Evangelist'
Product Design Solutions
Siemens PLM Software Inc.
Industry Sector
Cypress, CA

http://www.siemens.com/plm

http://www.plmworld.org/museum/

To an Engineer, the glass is twice as big as it needs to be.

 

[Singsonite]

Thanks for your replys. I will see about updating to the latest version of NX6. If the problem persists after that, then I will go to GTAC.

John B. Conger
Tool Design
Automotive Interiors
Advanced Engineering Solutions Inc.

http://www.advancedinternational.com/