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If you lens were stressed then cutting N2 would be a rough cut. Burrs and the like. A quick test would be to cut a few strip cuts on some stainless, 7 gage should do fine, and let the lens cool down and cut them again. If you have a difference in the strip cuts (first series of cuts were...

Aim Better Chris! LOL! -HR

If it sounds like bacon frying while piercing,it's piercing correctly. -HR

What size nozzle are you using? -HR

You could try the NK nozzles as well. They focus the stream of O2 better. -HR

I have had customers in the past design their own grates, needle like points that were thin. Good for 18g to 11g and had minimal contact with the material but down side is cost of material to make the grates and keeping the work piece on the grate. -HR

Have you tried coating the grates and baco side of the material with anti-spatter? -HR

Does this happen with both cutting head or just one? Does this happen with each program? What type of pierce and lead in/lead out are you using?? -HR

have you gotten any "plausibility errors" recently?? Does this problem happen with only one cutting head?? -HR

I remember one snapping and hitting a parked fork truck. It gouged the steel on it. -HR

Wow, The best thing to do is contact Jason in Service and have him contact Switzerland Main Office to email that to you. Yo might luck out and he may have that file. Good Luck. -HR

if you are cutting with O2 Gas Pressure Focus Power Feed Rate If you are cutting with N2 Focus Feed Rate Power Gas Pressure HR

What kind of quality are you getting? Slag and burrs on the top? You could have your focus incorrect, power too high, feed rate too low and gas pressure too low. -HR

Have you contacted Trumpf? I am quite sure their applications department would be able to give you that information. What process/cutting gas do you plan to use? -HR

Has the encoder strip been cleaned at all or replaced? I have seen this in the past with the first batch of Byspeeds. The issue was the Dynamic factor in the parameters were way too high and had to be dialed back. Did they provide you with any updated parameters since the problem was reported...

Can you program a skeleton slice in your program? -HR

That could have been the issue with the plausabilty error, Water in the head seeping into the board attached to the adjustment flange, if you dry it out thoroughly, it may remove the error. However, the board attached to the adjustment flange going to the OSCII/Sensor print board may be damaged...

If you purchase a used machine, try to get a record of what service has been done by the manufacturer over the past 2 years. -HR

Are you using RPP/CPP or standard pule pierce? -HR

Did he replace the OSCII/Sensor print boards on the back of the cutting heads? Have you noticed any water leaks going into the cutting head? Did the service tech check the RITAST board in the carriage? Are you using Bystronic ceramics and not an after market ceramic? -HR